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Lio

AI Implementation Manager

Location
New York City, NY, US
Arrangement
On-site
Employment type
Full-time
Level
Manager
Posted
30 September 2026 (today)

Checked todayApplications go to the employer, never to RoleSprint

About this role

THE OPPORTUNITY

AI is transforming how the world’s largest enterprises operate. At Lio, we’re building THE AI workforce for procurement.

As our first AI Implementation Manager in the US, you’ll bring AI Agents into real enterprise operations and drive measurable impact for Fortune 500 customers.

This is your chance to join Lio at the very beginning of our US expansion — owning critical customer deployments from day one and helping build our US business from the ground up.

WHAT YOU'LL DO

In this role, you will:

- Own end-to-end enterprise implementations from kick-off to successful go-live

- Translate customer requirements into scalable implementation plans and solution designs

- Act as the primary project owner and trusted advisor for DAX and Fortune 500 customers

- Coordinate Product, Engineering, and Customer Success to ensure seamless execution

- Proactively manage timelines, risks, stakeholder communication, and escalations

- Turn customer feedback into actionable product improvements

- Build scalable implementation processes and playbooks that enable future growth

- Help establish Lio's implementation function in the US and shape how we serve American enterprise customers as we scale

YOUR PROFILE

You'll thrive in this role if you:

- Have experience in software implementations, customer success, implementation consulting, or technical project management.

- Take ownership by default. You enjoy driving projects from start to finish and making customers successful.

- Communicate with confidence. You build trust with enterprise customers and coordinate effectively across technical and business teams.

- Stay structured under complexity. Managing multiple stakeholders, timelines, and priorities is something you enjoy.

- Think in solutions. You understand customer challenges and translate them into scalable implementation approaches.

- Are curious about AI and excited about helping enterprises adopt a new generation of software.

WHAT'S NOT REQUIRED

You don't need previous procurement experience or deep technical expertise.

We're much more interested in ownership, structured thinking, customer empathy, and your ability to deliver successful enterprise implementations than in having the perfect background

.

WHY JOIN LIO?

Lio is backed by Andreessen Horowitz (a16z) and built at Y Combinator. We're bringing Silicon Valley ambition and speed to Munich while building one of Europe's leading AI companies.

From day one, you'll work with Fortune 500 companies across Europe and the US, helping bring AI into real enterprise operations. You'll have real ownership, work closely with Product and Engineering, and directly influence how our platform evolves through customer feedback.

If you're excited about solving complex customer challenges and helping shape the future of enterprise AI, we'd love to hear from you.

Work location

  • New York City, NY, US

Ready to make a decision?

This role is either worth your time or it isn’t.

Analyze the posting against your experience, see the gaps clearly, and build the right materials only if the opportunity makes sense.

Nothing is submitted automatically. You choose what happens next.

About this listing

Published on Ashby under the board identifier Lio, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.

RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.

Published 30 September 2026, last checked today. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.

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