LiteLLM
Technical Account Manager
- Location
- US
- Employment type
- Full-time
- Level
- Manager
- Posted
- 8 August 2026 (about a month ago)
Checked about a month agoApplications go to the employer, never to RoleSprint
About this role
LiteLLM is the world's most popular AI Gateway, trusted by top companies like Adobe, Netflix, and NASA. Our platform empowers developers by providing secure, reliable access to LLMs and adjacent services, and we're looking for a Technical Account Manager to help customers leverage the leading OSS AI gateway.
About the Role
We're looking for a Technical Account Manager to own customer success @ LiteLLM. You will work with our most important accounts, and be responsible for meeting them regularly, helping with their rollouts, and unblocking them with any feature requests/bugs they might face.
This is a customer facing role, where the customer is developers. If you enjoy solving technical problems, and helping developers see success this is a great role for you.
Responsibilities
- Own the 30 most important accounts at LiteLLM, and drive them to success
- Serve as the technical point of contact for these accounts - in charge of making sure their issues are done, communicating regularly with the customer.
- Prevent churn-risk by proactively identifying risk, improving and driving usage, and ensuring customers are renewal-ready. Your work here is critical to the company's overall success.
- Drive product roadmap, by surfacing larger technical gaps/opportunities to the product team.
What We're Looking For
- Technical depth and real familiarity with the LiteLLM product surface
- Obsessed with customers and making them successful with the product
- Obsessed with solving root causes rather than patching over problems
- Excellent customer-facing communication (clear writing, calm execution) + high responsiveness (Slack-first)
- High autonomy (you figure out your own backlog and priorities, based on customer problems)
- A strong bias toward understanding problems deeply
Why Join LiteLLM?
- Fast-paced growth environment with deep technical ownership.
- Competitive salary, health, dental, and vision benefits, 401k plan with 3.5% match.
Locations
- US
- San Francisco, CA, US
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About this listing
Published on Ashby under the board identifier Litellm, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 8 August 2026, last checked about a month ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.