Leavitt Group
Commercial Customer Service Representative
- Location
- Cedar City, UT, US
- Employment type
- Full-time
- Posted
- 4 November 2026 (11 days ago)
Checked 10 days agoApplications go to the employer, never to RoleSprint
About this role
Commercial Customer Service Representative
Cedar City, UT.
The position is a commercial lines account servicing role involving renewals, policy processing, carrier interactions, customer service, and account management, with opportunities to work independently and support the broader agency team.
Key Responsibilities:
- Service small to medium-sized commercial accounts and act as the primary day-to-day contact for clients, agencies, carriers, and brokers.
- Maintain renewals, submit applications to carriers, negotiate pricing, review quotes, and amend coverage as needed.
- Process policy changes, endorsements, cancellations, binders, certificates, invoices, and related insurance documents.
- Prepare insurance proposals, summaries, and client documents.
- Maintain accurate records in the agency management system and perform account servicing activities through carrier websites.
- Handle billing, premium collection, and account reconciliation
- Provide excellent customer service, problem solving, and communication with clients, agencies, and carriers.
- Mentor other CSRs and contribute to team operations.
Qualifications:
- 3+ years of commercial insurance experience preferred.
- Property & Casualty license required.
- Strong communication, negotiation, organizational, and customer service skills.
- Ability to work independently while maintaining a team-oriented environment.
- Proficiency with Microsoft Word, Excel, internet applications, and general office systems.
Compensation & Benefits:
- Salary range: $45,000–$50,000
- Benefits include:
- Health, Dental, and Vision Insurance
- 401(k) with employer matching
- HSA and FSA options
- Paid sick leave and vacation time
#LI-AH1
Work location
- Cedar City, UT, US
Related jobs
Ready to make a decision?
This role is either worth your time or it isn’t.
Analyze the posting against your experience, see the gaps clearly, and build the right materials only if the opportunity makes sense.
Nothing is submitted automatically. You choose what happens next.
About this listing
Published on Ashby under the board identifier Leavitt, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 4 November 2026, last checked 10 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.