Leavitt Group
Personal Lines CSR
- Location
- Greensboro, NC, US
- Arrangement
- On-site
- Employment type
- Full-time
- Posted
- 22 September 2026 (9 days ago)
Checked 9 days agoApplications go to the employer, never to RoleSprint
About this role
All About Insurance, a Leavitt Group affiliate, is looking for a Personal Lines Customer Service Representative to join their team in Greensboro, NC.
As a Customer Service Representative, you'll be a trusted resource for customers, helping them navigate coverage options, update policies, answer questions, and ensure they have the protection they need. This position is ideal for someone who enjoys building relationships, solving problems, and making a positive impact on people's lives.
Responsibilities:
- Manage customer service requests in a professional and knowledgeable manner.
- Determine all impacts/needs associated with the service request, including impacts to other coverages or policies.
- During routine service contacts, they will also use their knowledge to identify any coverage gaps associated with a customer’s request and educate the customer on ways to mitigate their risk.
- Document all contacts, maintain customer records and files in a professional manner, and update customer information as appropriate for accuracy.
- Maintain effective and timely follow-up systems and verify transactions with customers.
- Effectively utilize technology to perform assignments and requests.
- Additionally, they will use knowledge of personal lines products, carriers, and agency and carrier rules to service customers effectively.
- Additional responsibilities could include drafting and sending correspondence, and other tasks of a service nature and other duties as assigned.
- In addition to inbound service calls, the Customer Service Representative performs service activities to support their team and their manager or others, consistent with the responsibilities outlined above.
Qualifications & Experience:
- Property and Casualty License
- Excellent communication skills; verbally and written
- Detail oriented and able to maintain compliance standards
- Must be dependable, provide timely response, and complete of work activities
What We Offer:
- $40,000-$50,000, depending on experience
- Comprehensive benefits package including:
- Medical, Dental, Vision
- FSA/HSA & Life Insurance
- 401(k) with company benefits
- Competitive PTO including vacation and sick time, and company holidays
- Wellness Program
#LI-LM1
#LI-Onsite
Work location
- Greensboro, NC, US
Ready to make a decision?
This role is either worth your time or it isn’t.
Analyze the posting against your experience, see the gaps clearly, and build the right materials only if the opportunity makes sense.
Nothing is submitted automatically. You choose what happens next.
About this listing
Published on Ashby under the board identifier Leavitt, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 22 September 2026, last checked 9 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.