Chief of Staff, CN

ABOUT AIRWALLEX

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

This role will be to shape Airwallex’ commercial strategy in the region, identify the key priorities for the commercial teams and then support the team to deliver against them, taking direct accountability for doing so where needed.

Responsibilities:

- Support the China's commercial leader to analyze and drive the region’s commercial results

- Advise on the overall commercial strategy of Greater China, and plan and coordinate internal resources for key commercial initiatives and deals

- Lead and contribute to internal cross-team projects to standardize and improve commercial processes and systems, including but not limited to commercial SOPs, CRM systems, data analytics toolkits, training programs, etc.

- Taking direct accountability for driving the most critical/complex special projects

- Co-ordinating with colleagues across functional areas and Airwallex globally to enable us to deliver against our commercial, product and operational priorities

What you will bring:

- Bachelor’s degree or above from a top institution

- 4-8 years of work experience with relevant background in a top-tier consulting firm, VC or investment bank

- Passionate about startup culture, with a strong ownership mentality, high resilience under pressure, and abilities to navigate through a global organization

- Experience synthesizing multiple information sources into a coherent framework for addressing business opportunities or challenges

- Solid skills in data analysis, with some familiarity in data analytical tools and methodologies

- Outstanding communication and interpersonal skills in order to coordinate with different parties and drive project implementation

APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

EQUAL OPPORTUNITY

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.