Adaptive Security
Product Operations Contractor
- Location
- New York, NY, US
- Arrangement
- Hybrid
- Employment type
- Full-time
- Posted
- 21 September 2026 (10 days ago)
Checked 10 days agoApplications go to the employer, never to RoleSprint
About this role
Account Provisioning Contractor – US Core Hours Location: NYC (hybrid preferred, 3 days/week in office; remote possible for the right candidate) Type: Contract | 40 hours/week Schedule: Monday–Friday | 10am–6pm ET Term: Ongoing, no fixed end date; paid hourly
About Adaptive Security
Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, we announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from Capital One Ventures, Citi Ventures, and continued support from a16z, the OpenAI Startup Fund, and Abstract Ventures - marking NVIDIA's first AI cybersecurity investment.
Adaptive was founded by Brian Long and Andrew Jones, who previously co-founded Attentive ($500M+ ARR, $10B+ valuation) and TapCommerce (acquired by Twitter). Trusted by leading banks, healthcare organisations, and technology companies, Adaptive protects teams from AI-powered threats including deepfakes, smishing, and voice scams.
The Role
We're looking for a reliable, detail-oriented operations contractor to own account provisioning during core US business hours. This is an ongoing role with no fixed end date - we're building long-term coverage, not filling a temporary gap. This role is 100% focused on account provisioning: setting up demo accounts for demos booked by our BDR and AE teams, and resolving flagged issues when they come in. You'll be a critical part of keeping our GTM engine running smoothly during our busiest window.
What You'll Do
- Own account provisioning end-to-end during your shift: setting up demo accounts for demos booked by our GTM team
- Fix and resolve flagged account issues as they come in
- Monitor the provisioning-issues channel during core hours and escalate appropriately
- Use AI tools, including Adaptive's Claude-based asset-sourcing automation, to work efficiently
- Coordinate handoffs with morning and late-night contractors to keep provisioning continuous across the day
Who You Are
- Has a 4-year degree or is currently pursuing one - we care more about reliability, technical aptitude, and judgment than field of study
- Extremely detail-oriented: you go above and beyond while paying meticulous attention to accuracy
- Organised under pressure: you can juggle competing requests and prioritise without dropping the ball
- Self-directed: comfortable working independently during your shift without constant oversight
- Interested in AI: you're curious about AI tools and use them to make your work faster and better
- Adaptable: comfortable in a fast-paced, high-growth startup environment
- Low ego, high reliability: you show up, do the work, and take pride in execution quality
What We Offer
- A key role at a company redefining cybersecurity for the AI era
- Hybrid NYC office (ideally 3 days/week), with remote flexibility for the right candidate
- A high-performance, supportive team where your contribution is visible and valued
- Access to resources and mentorship to grow your skills throughout your contract
Work location
- New York, NY, US
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About this listing
Published on Ashby under the board identifier Adaptivesecurity, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 21 September 2026, last checked 10 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.