Clera
Agent Product Manager
- Compensation
- $120K–$210K / yr
- From job posting
- Location
- San Francisco, CA, US
- Arrangement
- On-site
- Employment type
- Full-time
- Level
- Manager
- Posted
- 10 November 2026 (5 days ago)
Checked 4 days agoApplications go to the employer, never to RoleSprint
About this role
ABOUT THE ROLE
Join a team building AI agents for hospitality businesses. This customer-facing role focuses primarily on account implementation and success, while translating customer needs into product improvements for engineering.
WHAT YOU'LL DO
- Lead customer onboarding, refinement, quarterly business reviews, and optimization conversations to support retention and growth.
- Build and deploy AI agents that address customer workflows, using AI coding assistants to scope and prototype solutions.
- Identify recurring customer needs and turn them into prioritized product work for engineering.
- Partner with engineering to resolve agent limitations and define new capabilities.
- Automate repetitive work and improve the efficiency of customer-facing operations.
WHAT WE'RE LOOKING FOR
- At least 3 years in product management, operations, implementation, solutions engineering, customer success, or another customer-facing technical role delivering solutions.
- Experience owning implementation, customer success, or customer operations for a technical product.
- A systems-oriented approach and a track record of building automations or workflows, using tools such as RPA, no-code platforms, or scripting.
- Experience scoping technical requirements and translating customer needs into implementable specifications.
- Experience building or deploying agentic AI solutions in customer success or operations, and using AI coding assistants such as Claude, Codex, ChatGPT, or similar.
- Comfort managing customer relationships and leading onboarding, support, or business review calls.
- Ability to spot patterns across customer requests and decide what to address through automation versus engineering.
- Experience with non-technical customers or in hospitality, travel, or customer service is helpful.
COMPENSATION & BENEFITS
Base salary is $120,000 to $210,000 annually, with 0.15% to 0.60% equity. Health insurance and a 401(k) match are provided. Visa sponsorship is not available; candidates must be authorized to work in the United States.
LOCATION
On-site in San Francisco, California.
Work location
- San Francisco, CA, US
Related jobs
Ready to make a decision?
This role is either worth your time or it isn’t.
Analyze the posting against your experience, see the gaps clearly, and build the right materials only if the opportunity makes sense.
Nothing is submitted automatically. You choose what happens next.
About this listing
Published on Ashby under the board identifier Clera, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 10 November 2026, last checked 4 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.